Knowledgebase

Knowledgebase : Pre-Sales Questions
Yes, we can change the main domain on your account, but the account username must remain the same. Simply visit http://requests.pacifichost.com/ [1] and choose the form to change your domain name. Please make sure you don't have the domain you are changing to used anywhere on the server (addon domain or parked domain or cpanel account). If you do please remove it first before issuing the domain change request. PLEASE NOTE: If you have addons domains created within the cpanel account they ma...
Yes, you can host sites for your friends on your Web Hosting account, as long as you are not charging them money for hosting. However, if any of your friends need direct access to the databases or cPanel functions, they will need your cPanel login information. If you chose to get a Reseller account, then each friend will have their own cPanel. This is really a much better way to host multiple sites that do not have the same owner. Remember, shared Web Hosting accounts may not resell their h...
This software will work on all hosting services, as we possess the necessary FFmpeg codecs to run these scripts.
\N\NDOES PACIFICHOST SUPPORT WHAT I NEED?\N\N Key: = Compatible. = Not compatible. = Only compatible with a Microsoft Windows server. = Only compatible with a Linux server. = A PacificHost agent must enable this for you. Please open a ticket with our Support Department. Service Shared/Reseller Dedicated/VPS 3rd Party cPanel Skins Ad Server Adspy Sites Ajax Alias files , aliases Apache Flex ASP.NET aspell , pspell Auto...
If you pay for any of our Shared, Business, Reseller or VPS plans with a minimum of a 1 year payment we will give you a free domain or transfer service. To take advantage of this offer, select the option to register or transfer a domain when you go to checkout. This offer applies to .COM, .NET or .ORG domains only. When you select a minimum of 1 year payment term, it will change the price of the domain to $0.00 at checkout. NOTE: The domain is only free for the first year, after that you w...
Yes, emails on the server count towards your storage limit. This is one reason we recommend not storing e-mail on the server. Once you download and read your mail, you should ensure that your e-mail client deletes the mail from the server. In the configuration settings for your e-mail client, make sure that you do not have the option selected to "Leave mail on server" if you do not wish to store e-mail on the server.
If you pass our initial fraud screening process your account will be activated instantly. We manually process all orders after they have been setup and will contact you if we require further verification for the account to remain active. Note: Dedicated Servers may take up to 72 hours before being activated after we have verified the order.
We allow up to 500 emails to be sent out per hour on our shared and reseller servers. This will not be changed under any circumstance. By default there is a 1000 email per hour limit on our VPS, Hybrid and Dedicated Servers however this can be changed in your WHM. Just log in to your WHM and goto Tweak Settings there you will find mail option in that option "THE MAXIMUM EACH DOMAIN CAN SEND OUT PER HOUR (0 IS UNLIMITED):" In that you can set that how many mail can be sent by each domain...
Shared webhosting customers may have noticed a new section in cPanel called Search Engine Optimization (SEO) Tools. These icons will connect you to a FREE service called Attracta [1]. Attracta automatically generates a sitemap of your site and pings the major search engines when any pages are added, to ensure that everything in your website is indexed by the search engines. They also give you stats on common errors that can affect your search engine optimization efforts, as well as the ...
There are three basic parts that make up any current day web site: * The domain name * The web-hosting, or server * The site files themselves The domain name is much like an entry in a phone book. Computers communicate by using numbers, called IP addresses, to contact each other, much like you use a phone number to dial a specific person's phone. If you want people to find your business's phone number, you want to be listed in a phone book. The phone book tells people looking for yo...

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