Knowledgebase

Knowledgebase : Using cPanel
Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your website's files as if it were a local drive on your computer. NOTICE, THE SAME GOAL CAN BE ACCOMPLISHED USING FTP VIA WINDOWS EXPLORER. SEE THE RELATED ARTICLE. Typical connection instructions: * Login to cPanel and click the Web Disk icon. * Scroll down and click the Access Web Disk button. * Choose your OS (the one you use on your personal computer). * Scroll down and hit the Go but...
So, you have a backup file, but you need to know what type of backup it is so you can know what is saved inside. Here we show you how to tell by simply looking at the file name. \N\NBACKUP-5.18.2011_18-46-23_CPANELUSER.TAR.GZ\N\N This is the format of a Full Backup file. It includes all your domains' content (including addon and subdomains), emails, and databases. \N\NBACKUP-DOMAIN.COM-5-18-2011.TAR.GZ\N\N This is the format of a Home Directory Backup file. It only includes all your ...
We purposely disable the ability to change the password to your shared hosting account for security reasons. In order to change your cPanel password you will need to have access to the Client Portal and change from within. The instructions on how to do that are listed below: STEP 1: To reset or change your cPanel/WHM Password simply login to the CLIENT PORTAL. STEP 2: Under the "SERVICES" dropdown button, click "MY SERVICES". STEP 3: Here just click the "VIEW DETAILS" button for whic...
Click here to view a video tutorial on how to create an addon domain. [1] STEP 1: To access the Addon Domains tool, click on the corresponding icon located on the main screen of your cPanel interface. STEP 2: Enter the name of the addon domain in the blank field next to New Domain Name. STEP 3: Enter the name of the directory which contains the subdomain that the addon domain will point to in the blank field next to Subdomain/FTP Username: (This directory will be the location for the...
Permissions can be very important when it comes to hosting your website. Permissions can allow our server computer to write and edit your files. Along with that, some files need to be protected from writing and editing, as a security measure. You can change your file permissions in many ways. \N\NUSING FILE MANAGER\N\N One of the easy and basic ways to change the permissions is through File manager in cPanel. To change the permissions for a file or folder in cpanel, please do the followin...
This is a common error and does not mean anything is wrong or broken. This message simply means that the certificate is not signed by an SSL Certificate Issuer. Therefore if an SSL Certificate is self-signed this error might show. To get around this error, follow the simple instructions below: STEP 1: Click the "I Understand the Risks" text STEP 2: Click the "Add Exception" button STEP 3: Click the "Get Certificate" button. STEP 4: Click the "Confirm Security Exception" button. ...
Shared webhosting customers may have noticed a new section in cPanel called Search Engine Optimization (SEO) Tools. These icons will connect you to a FREE service called Attracta [1]. Attracta automatically generates a sitemap of your site and pings the major search engines when any pages are added, to ensure that everything in your website is indexed by the search engines. They also give you stats on common errors that can affect your search engine optimization efforts, as well as the ...
To get your Google Apps account setup, choose the Free Edition [1] or Business Edition [2] depending on your needs. This tutorial covers the steps for setting up a free Google Apps account. * On the Google Apps page click on PRICING. * Select "Start now" in the "Free" column. * Enter your domain name and click "Submit". * Create your login information. * Enter details about your organization, and provide an alternate email address. * Read through the terms and conditions, and th...
We've created a few video tutorials for you, just check out each link to view a video. * HOW TO CREATE A POP EMAIL ACCOUNT * HOW TO CREATE A DEFAULT (CATCH-ALL) EMAIL ACCOUNT * HOW TO CREATE AN AUTO-RESPONDER * HOW TO SETUP EMAIL FORWARDING * HOW TO USE WEBMAIL FROM WITHIN CPANEL
SSL (secure socket layers) encrypts information as it is transferred across the Internet. Our shared and reseller packages automatically include a free, shared SSL certificate you can use to secure data as it is being accessed over the Internet. You may also purchase a private SSL certificateh which is associated with your domain name. Here are the differences between shared SSL and private SSL: SHARED SSL Shared SSL uses a PacificHost domain instead of your own domain name. If you...